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Over 15,000 Roku accounts have been hacked. Reset your password

Key Takeaways

  • Roku reviews 15,363 buyer accounts breached because of a third-party service hack with restricted entry to delicate knowledge.
  • Hackers used a credential stuffing assault to vary passwords and buy subscriptions on affected accounts.
  • Affected Roku account holders ought to reset passwords, monitor transactions, and use password managers for future safety.


Roku, the creator of affordable streaming set-top boxes and the ad-supported Roku Channel, disclosed that 15,363 buyer accounts have been breached, someday between Dec. 28, 2023 and Feb. 21, 2024, as first reported by Bleeping Computer, and detailed in filings to the State Lawyer Generals of California and Maine.

Based on Roku, the account info was accessed through a third-party service not affiliated with Roku, as in account log-in info scraped from one other hack or breach that occurred to additionally work as a Roku login. This did not give the hackers entry to extremely delicate info like social safety numbers or bank card numbers, however in a restricted variety of circumstances, did permit them to buy subscriptions to streaming providers like Max or Peacock.


Bleeping Laptop identifies the strategy the hackers used as a “credential stuffing assault” during which “risk actors accumulate credentials uncovered in knowledge breaches after which try to make use of them to log in to different websites.” As soon as they have been in, the hackers have been in a position to change the password of affected accounts after which used them as they happy.

The added wrinkle, in keeping with Bleeping Laptop, is that also they are trying to promote the stolen info on a stolen account market for as little as 50 cents. Roku has alerted anybody who has an affected account through mail (the notification letter is available here), reset the passwords of affected accounts, and is starting to refund unauthorized purchases. Whether or not you already know your Roku account has been accessed with out your data or not, it isn’t a nasty concept to search for any uncommon Roku transactions and alter your password now.

Associated

Roku OS 12 update: What’s coming to your Roku device next?

Roku is rolling out a brand new model of its working system to Roku units across the globe. This is what it provides.

reset your Roku password

It solely takes a couple of minutes and is definitely worth the effort

Resetting your Roku account password works about the identical as some other on-line account, simply be sure to have your electronic mail helpful.


  1. Open up your net browser of selection and go to my.roku.com.
  2. On the login web page, choose Forgot password?
  3. Enter your electronic mail tackle.
  4. Observe the reset hyperlink despatched to your electronic mail and enter your new password.

discover out in case your account has been compromised

Corporations within the US are legally required to inform prospects if their private info has been compromised, so usually you will obtain an electronic mail or letter notifying you if there’s a difficulty. Roku has reportedly already notified these impacted by the breach, so verify your electronic mail or look ahead to a letter within the mail. Nevertheless, there are higher methods to remain on prime of breaches.

Most trendy password managers cross-reference your account particulars with identified breaches to let you already know in the event you’re impacted. You may also attempt join alerts from widespread breach notification web site Have I Been Pwned, which can warn you each time your info has appeared in any latest breaches.


Whereas fixing these sorts of points is a little bit of a headache, and it feels unfair that the obligation of maintaining issues safe falls totally on the client, it is the truth of the world we stay in. Utilizing a password supervisor, creating distinct passwords for your whole accounts, and deploying different safety finest practices will help maintain your accounts protected going ahead, no matter how firms mess up.

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